Shipping Policy & Exchanges

Upon placement of your order, we will send an order confirmation. This also confirms that we have received your order.You will receive an automated confirmation e-mail from us when your order has been shipped that includes the tracking information.
Domestic (Australian) orders are fulfilled through Australia Post with an estimated shipment time of 2-5 business days.Please note that the shipment time is not guaranteed by us or Australia Post/DHL/Startrack.We cannot be responsible for any delays that do not result from our error. We also can’t be responsible for an order once Australia Post/DHL/Startrack has marked it as “Delivered

Exchanges:
If you are exchanging a product due to our error such as an incorrect product we will cover the return shipping cost. To arrange this, please email hello@bbheadwear.com.au with the date of purchase, order number, and product.

Payment Options:
Stripe only

Shipping:
Flat Rate: $9.95 (Australia Only)
Free Shipping on all orders over $100 (Australia Only)
World wide shipping available